How do I change my password?
April 15, 2015 11:08 pm
You can apply a coupon to a future appointment by logging into your account and clicking your name in the... View Article
How do I log into my account?
April 15, 2015 11:07 pm
You can apply a coupon to a future appointment by logging into your account and clicking your name in the... View Article
What is your refund policy?
April 15, 2015 11:07 pm
If something is not done to your expectations, please let us know within 24hrs. We’ll send a team out to... View Article
What is your 100% satisfaction guarantee policy?
April 15, 2015 11:06 pm
If you’re not content with your cleaning, we will come out and re-clean. Please note, you must contact the company... View Article
Do the cleaning professionals go through a background check?
April 15, 2015 11:06 pm
Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening... View Article
Is my billing information kept safe and secure?
April 15, 2015 11:06 pm
We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly... View Article
What happens if something goes wrong during my appointment?
April 15, 2015 11:06 pm
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there... View Article
Can I trust my cleaning professional?
April 15, 2015 11:05 pm
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that... View Article
Can I request special tasks or extras?
April 15, 2015 10:35 pm
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like... View Article
Do you bring your own cleaning supplies, products and equipment?
April 15, 2015 10:34 pm
We bring our own cleaning supplies but please let us know if you have any special requests and we would... View Article